*Promotions, Orders & Shipping

Find details around active promotions, processing times and shipping details.


Father's Day Offer: Buy One, Get One 50% Off Grips, 20% Off Accessories, plus FREE Ball Marker On $24+ Orders*

  • Offer valid Monday, June 3 thru Sunday, June 16 11:59PM ET.
  • Buy one FLAT CAT putter grip & save 50% on a second grip. Discount will automatically apply to the grip of equal or lesser value in the cart. No coupon code needed.
  • Offer not valid on previous orders, gift cards, or greengrass sales.
  • If items are returned from an order where this offer was used, the savings earned from the promotional item purchased will be deducted from the overall credited value. For example:
    • Buy a $49.99 item and a $24.99 item, you save $12.50. If the $24.99 item is returned, the amounted credited is $12.49. If the $49.99 item is returned, the amount credited is $37.49. If both items are returned, $62.48 is credited. In addition, the $10 restocking fee is deducted from the credit and any applicable taxes are returned.
  • Get your order by Father's Day:You must submit your order by 10AM ET Thursday, June 13 and select "FedEx Priority Overnight" shipping to receive your order prior to Sunday, June 16.


Free Standard Shipping on select orders*

  • Free standard shipping on orders within the 48 contiguous states.
  • The order will take 7-10 busines days to delivery, once the order has be prepared & shipped from our warehouse.
  • Limited time only. 


Standard Order Processing Time

All orders processed with standard shipping will ship from our fulfillment center in Cleveland, Ohio via FedEx / USPS SmartPost.
In addition to transit time, please allow 1-2 business days for standard order processing.
FedEx / USPS SmartPost deliveries will arrive approximately 2-7 business days after the order has been processed.
Please note that SmartPost deliveries are pickedup from our facility by FedEx and final delivery is made by USPS.
We observe US National Holidays, and do not ship on the occasions listed below.

Expedited Order Processing Time

    All orders received before 1PM EST (Monday – Friday) will be shipped same day via selected FedEx Express service from our order fulfillment center in Cleveland, Ohio.
    All orders received after 1PM EST Friday will ship the following Monday via selected FedEx Express service.
    FedEx Express services offered : 2-Day, Next Day, & Next Day Saturday.

Order Processing Emails

    Immediately following an order placed on www.FLATCATGolf.com a confirmation email will be sent to let you know that we received your order. A second email will be generated with shipment tracking information when the order is packed and processed.

US National Holiday Schedule

We observe US National Holidays, and do not ship on the occasions listed below. Orders placed on the following US national holidays will be shipped the next business day:

  • Memorial Day: Monday, May 28
  • Independence Day: Wednesday, July 4
  • Labor Day: Monday, September 3
  • Thanksgiving Eve: Wednesday, November 21
  • Thanksgiving Day: Thursday, November 22
  • Black Friday: Friday, November 23
  • Christmas Eve: Monday, December 24
  • Christmas Day: Tuesday, December 25
  • New Year's Eve: Monday, December 31
  • New Year's Day: Tuesday, January 1, 2019

For shipping outside of the Continental United States, please contact customer support for further assistance.
Please note: We cannot ship to P.O. boxes, APO/ FPO. We apologize for this inconvenience.