*Promotions, Orders & Shipping
PROCESSING & SHIPMENT DETAILS
STANDARD ORDER PROCESSING TIME
All orders processed with standard shipping will ship from our fulfillment center in Cleveland, Ohio via FedEx / USPS SmartPost.
In addition to transit time, please allow 1-2 business days for standard order processing.
FedEx / USPS SmartPost deliveries will arrive approximately 2-7 business days after the order has been processed.
Please note that SmartPost deliveries are picked up from our facility by FedEx and final delivery is made by USPS.
We observe US National Holidays, and do not ship on the occasions listed below.
Expedited Order Processing Time
All orders received before 1PM EST (Monday – Friday) will be shipped same day via selected FedEx Express service from our order fulfillment center in Cleveland, Ohio.
All orders received after 1PM EST Friday will ship the following Monday via selected FedEx Express service.
FedEx Express services offered: 2-Day, Next Day, & Next Day Saturday.
Order Processing EmailsImmediately following an order placed on www.FLATCATGolf.com a confirmation email will be sent to let you know that we received your order. A second email will be generated with shipment tracking information when the order is packed and processed.
US National Holiday Schedule
We observe US National Holidays, and do not ship on the occasions listed below. Orders placed on the following US national holidays will be shipped the next business day:
- Memorial Day: Monday, May 29
- Independence Day: Tuesday, July 4
- Labor Day: Monday, September 4
- Thanksgiving Eve: Wednesday, November 22
- Thanksgiving Day: Thursday, November 23
- Black Friday: Friday, November 24
- Christmas Eve: Sunday, December 24
- Christmas Day: Monday, December 25
- New Year’s Eve: Sunday, December 31
- New Year’s Day: Monday, January 1, 2024
For shipping outside of the Continental United States, please contact customer support for further assistance. Please note: We cannot ship to P.O. boxes, APO/ FPO. We apologize for this inconvenience.